Contact
The fastest way to reach us is Discord. For billing, refunds, or account issues, open a support ticket and we'll take care of it.
Discord
Join the ConvoyFX Discordand open a support ticket. Tickets are private to you and our team, and they're the best place for anything account- or billing-related.
Prefer email? Reach us at support@convoyfx.com. We aim to respond within one to two business days.
Billing & refunds
For cancellations, refund requests under our guarantee, or payment questions, open a Discord support ticket or email us and reference the email used at checkout. See our Terms of Service for the full refund and guarantee policy.
Please note: we can help with the product, your account, and billing — but we cannot provide personalized financial, investment, or trading advice. ConvoyFX is an informational and educational service only.